Privacy Policy

Effective date: 30 Jan 2026

This Privacy Policy explains how TalkOps (“we”, “us”, “our”) collects, uses, and protects information when you use this website and when you contact us via WhatsApp.

If you have questions, you can contact us on WhatsApp at +91 7517420170.

Information we collect

We may collect the following categories of information:

Lead details you submit: name, phone number, business name, business type, selected module(s), product/service description, preferred language.
Communications: messages you send to us on WhatsApp and any related follow-up details.
Basic technical data: standard web server logs may include IP address, browser type, device type, and approximate location.

How we use your information

To respond to enquiries and recommend the right AI module(s) and plan.
To configure language, scripts, qualification criteria, and onboarding steps for your business.
To improve service quality and internal operational processes.

Important: This website does not take online payments. Primary CTAs and lead submission actions redirect to WhatsApp for onboarding and consultation.

WhatsApp redirection and third-party services

When you submit the “Get Started” form, you are redirected to WhatsApp with a pre-filled message containing your submitted details. WhatsApp is a third-party platform, and your use of WhatsApp is governed by WhatsApp’s own terms and privacy policy.

Data retention

We retain lead and communication data only for as long as necessary to respond to enquiries, provide onboarding, and maintain service quality. Retention periods may vary depending on your business relationship with us.

Security

We take reasonable measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

Your choices

You can choose not to submit personal information, but this may limit our ability to provide recommendations.
You can request correction or deletion of your lead details by contacting us on WhatsApp.

Contact on WhatsApp

Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.